Knowledge Base – CoinMENA

How do I reset my CoinMENA account password?
- Start by clicking on the Sign In button on the CoinMENA homepage - Click on the Forgot Password button - ...
How do I sign in to my CoinMENA account?
- Start by clicking on the Sign In button on the CoinMENA homepage - If you are not logged into your accoun...
How do I sign up to CoinMENA?
- Start by clicking on the Sign-Up page on the CoinMENA homepage - Enter your legal first and last name, an...
How do I add a Google Authentication Device to my CoinMENA account?
- Click on the banner on top of the dashboard or move to the Security page - Once here, click on Set up yo...

How do I apply for a higher weekly limit on CoinMENA?
- Start by clicking on the Apply for higher limits button under the My Profile tab - You will be redi...
How do I verify my account on CoinMENA?
- Click on Account Verification from the Portfolio tab - From the drop-down menu, choose your Natio...

Which payment methods does CoinMENA currently support?
CoinMENA currently supports two payment methods: - Deposits via Bank Transfer (Bank transfers shall be only...
How do I place a money withdrawal order on CoinMENA?
- Click on Funds from the Withdrawal page - If this is your first time withdrawing funds to your bank ac...
How do I place a money deposit order on CoinMENA?
- Click on Funds from the Deposit page - Choose Bank Transfer - Fill in the amount that you would like t...
Can I send funds from accounts of my affiliates or family members?
No, you can only fund your requests/orders using your personal bank account that you have registered with. ...
How do I place a card deposit order on CoinMENA?
- Click on Funds on the Deposit page - Choose your preferred payment method as Credit/Debit Card - Fill...
How do I place a card deposit order on CoinMENA using Benefit?
- Click on Funds on the Deposit page - Choose your preferred payment method as Credit/Debit Card - Fill...

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How do I withdraw digital assets from my CoinMENA account?
- Click on Crypto from the Withdrawal page - Select the digital asset you would like to withdraw Note: Th...
How do I deposit digital assets into my CoinMENA account?
- Click on Crypto from the Deposit page - Select the digital asset you would like to deposit - Click on t...
Which digital assets can I trade on CoinMENA?
Bitcoin (BTC) Ethereum (ETH) Ripple (XRP) Litecoin (LTC) Bitcoin Cash (BCH) Compound (COMP) Uniswap (UNI) ...

How do I view my money deposit & withdrawal history?
You can find your money deposit and withdrawal history by clicking on the History page.
How do I view my digital asset transaction history?
You can find your digital asset transaction history by clicking on the History page.
How do I place a sell order on CoinMENA?
- Start by clicking on Sell from the Trade page - Select the digital asset you would like to sell ...
How do I place a buy order on CoinMENA?
- Start by clicking on Buy from the Trade page - Select the digital asset you would like to purchase -...

What are the fees and charges on CoinMENA?
Our trading fees are volume-based, which ensures that frequent users of CoinMENA enjoy the lowest fees poss...

How do I access the OTC services?
- Once you have signed up and verified yourself on CoinMENA, go to your dashboard, click on the Trade secti...
What digital assets are available for OTC services?
All digital assets listed on the CoinMENA website are available. However, if you are interested in a partic...
How long does it take for my OTC verification request to be processed?
It takes 1-2 working days to process OTC verification requests.
What documents do I need to supply for Source of Funds evidence?
You are required to share your bank statements from the last 3 months, as well as any other documents reque...

How can I enjoy CoinMENA's referral program?
- Start by clicking on the Referral Program - Click on Generate your invite link button to generate a shar...

Does CoinMENA have a mobile application and how can I download it?
- Our application is available on the Apple iOS store, Google Play store, and Huawei store - Download the ...

How do I subscribe to and unsubscribe from CoinMENA emails?
By creating a CoinMENA account, you will automatically be subscribed to our emails, in compliance with the ...
Where can I follow CoinMENA on social media?
CoinMENA is on all major social media platforms: Facebook, Twitter, LinkedIn, Instagram, and Telegram. You ...